M\u00fc\u00fcgitingimused \u2014 Hilpharakas<\/title>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Exo+2:wght@200;300;400;600;700;900&family=Montserrat:wght@300;400;500&display=swap\" rel=\"stylesheet\">\n<style>\n*, *::before, *::after { margin: 0; padding: 0; box-sizing: border-box; }\n:root { --red: #8B0000; }\nbody { background: #000; color: #fff; font-family: 'Montserrat', sans-serif; }\n\n\n\n\n\n\n\n.page-hero {\n padding-top: 0;\n background: #000;\n border-bottom: 1px solid rgba(139,0,0,0.2);\n position: relative; overflow: hidden;\n}\n.page-hero::before {\n content: 'TERMS';\n position: absolute;\n font-family: 'Exo 2', sans-serif;\n font-size: 22vw; font-weight: 900;\n color: rgba(255,255,255,0.015);\n right: -2rem; bottom: -2rem;\n line-height: 1; pointer-events: none;\n}\n.page-hero-inner { padding: 5rem 6rem 4rem; max-width: 900px; }\n.page-eyebrow {\n font-family: 'Exo 2', sans-serif;\n font-size: 0.6rem; font-weight: 300;\n letter-spacing: 0.5em; text-transform: uppercase;\n color: var(--red); display: flex; align-items: center; gap: 0.8rem;\n margin-bottom: 1rem;\n}\n.page-eyebrow::before { content: ''; width: 20px; height: 1px; background: var(--red); }\n.page-title {\n font-family: 'Exo 2', sans-serif;\n font-size: clamp(2.5rem, 6vw, 5rem);\n font-weight: 900; letter-spacing: 0.06em; text-transform: uppercase;\n color: #fff; line-height: 0.95; margin-bottom: 1.5rem;\n}\n.page-meta { display: flex; gap: 2rem; flex-wrap: wrap; }\n.page-meta-item {\n font-family: 'Exo 2', sans-serif;\n font-size: 0.6rem; font-weight: 300;\n letter-spacing: 0.3em; text-transform: uppercase;\n color: rgba(255,255,255,0.3);\n display: flex; align-items: center; gap: 0.5rem;\n}\n.page-meta-item::before { content: ''; width: 4px; height: 4px; border-radius: 50%; background: var(--red); }\n\n.page-layout {\n display: grid;\n grid-template-columns: 260px 1fr;\n}\n\n.sidebar {\n position: sticky; top: 0;\n height: 100vh;\n overflow-y: auto;\n border-right: 1px solid rgba(255,255,255,0.05);\n padding: 3rem 2rem;\n background: #020202;\n}\n.sidebar-title {\n font-family: 'Exo 2', sans-serif;\n font-size: 0.58rem; font-weight: 600;\n letter-spacing: 0.35em; text-transform: uppercase;\n color: rgba(255,255,255,0.25);\n margin-bottom: 1.5rem; padding-bottom: 0.8rem;\n border-bottom: 1px solid rgba(139,0,0,0.15);\n}\n.sidebar-nav { list-style: none; }\n.sidebar-nav li { margin-bottom: 0.2rem; }\n.sidebar-nav a {\n display: flex; align-items: center; gap: 0.6rem;\n padding: 0.55rem 0.7rem;\n font-family: 'Exo 2', sans-serif;\n font-size: 0.65rem; font-weight: 400;\n letter-spacing: 0.1em;\n color: rgba(255,255,255,0.38); text-decoration: none;\n transition: color 0.2s, background 0.2s;\n border-left: 2px solid transparent;\n}\n.sidebar-nav a:hover { color: rgba(255,255,255,0.75); background: rgba(255,255,255,0.02); border-left-color: var(--red); }\n.sidebar-nav a .num { font-size: 0.52rem; color: var(--red); font-weight: 700; min-width: 18px; }\n\n.content { padding: 4rem 6rem; max-width: 860px; }\n\n.section-block {\n margin-bottom: 4rem; padding-bottom: 4rem;\n border-bottom: 1px solid rgba(255,255,255,0.04);\n}\n.section-block:last-child { border-bottom: none; }\n\n.section-num {\n font-family: 'Exo 2', sans-serif;\n font-size: 3.5rem; font-weight: 900;\n color: rgba(139,0,0,0.07);\n line-height: 1; margin-bottom: -0.8rem; display: block;\n}\n.section-heading {\n font-family: 'Exo 2', sans-serif;\n font-size: 1.1rem; font-weight: 700;\n letter-spacing: 0.15em; text-transform: uppercase;\n color: #fff; margin-bottom: 1.5rem;\n position: relative; padding-left: 1rem;\n}\n.section-heading::before {\n content: '';\n position: absolute; left: 0; top: 50%;\n transform: translateY(-50%);\n width: 3px; height: 100%; background: var(--red);\n}\n.section-block p {\n font-family: 'Montserrat', sans-serif;\n font-size: 0.85rem; font-weight: 300;\n line-height: 1.95; color: rgba(255,255,255,0.55);\n margin-bottom: 1rem;\n}\n.section-block p:last-child { margin-bottom: 0; }\n\n.policy-list { list-style: none; margin: 1rem 0; }\n.policy-list li {\n font-family: 'Montserrat', sans-serif;\n font-size: 0.85rem; font-weight: 300;\n line-height: 1.7; color: rgba(255,255,255,0.55);\n padding: 0.4rem 0 0.4rem 1.4rem;\n position: relative;\n border-bottom: 1px solid rgba(255,255,255,0.03);\n}\n.policy-list li:last-child { border-bottom: none; }\n.policy-list li::before {\n content: '';\n position: absolute; left: 0; top: 50%;\n transform: translateY(-50%);\n width: 5px; height: 1px; background: var(--red);\n}\n\n.highlight-box {\n border: 1px solid rgba(139,0,0,0.25);\n background: rgba(139,0,0,0.04);\n padding: 1.2rem 1.5rem;\n margin: 1.5rem 0;\n display: flex; gap: 1rem; align-items: flex-start;\n}\n.highlight-box-icon { color: var(--red); font-size: 1rem; flex-shrink: 0; margin-top: 0.1rem; }\n.highlight-box p { margin: 0 !important; font-size: 0.82rem !important; }\n\n.info-grid {\n display: grid; grid-template-columns: 1fr 1fr;\n gap: 1px; background: rgba(139,0,0,0.15);\n margin: 1.5rem 0;\n}\n.info-cell {\n background: #060606;\n padding: 1rem 1.2rem;\n}\n.info-cell-label {\n font-family: 'Exo 2', sans-serif;\n font-size: 0.58rem; font-weight: 600;\n letter-spacing: 0.3em; text-transform: uppercase;\n color: rgba(255,255,255,0.28); display: block; margin-bottom: 0.3rem;\n}\n.info-cell-value {\n font-family: 'Montserrat', sans-serif;\n font-size: 0.82rem; font-weight: 300;\n color: rgba(255,255,255,0.65);\n}\n\n.payment-badges {\n display: flex; flex-wrap: wrap; gap: 0.5rem; margin: 1.2rem 0;\n}\n.payment-badge {\n font-family: 'Exo 2', sans-serif;\n font-size: 0.6rem; font-weight: 600;\n letter-spacing: 0.15em; text-transform: uppercase;\n color: rgba(255,255,255,0.5);\n border: 1px solid rgba(255,255,255,0.1);\n padding: 0.4rem 0.8rem;\n background: rgba(255,255,255,0.02);\n}\n\n.contact-card {\n border: 1px solid rgba(255,255,255,0.07);\n padding: 1.5rem; display: flex; gap: 1rem; align-items: center;\n margin-top: 1.5rem; background: rgba(255,255,255,0.01);\n transition: border-color 0.2s; text-decoration: none;\n}\n.contact-card:hover { border-color: rgba(139,0,0,0.3); }\n.contact-card-icon {\n width: 40px; height: 40px; flex-shrink: 0;\n border: 1px solid rgba(139,0,0,0.3);\n display: flex; align-items: center; justify-content: center;\n}\n.contact-card-icon svg { width: 16px; height: 16px; stroke: var(--red); fill: none; stroke-width: 1.5; }\n.contact-card-label {\n font-family: 'Exo 2', sans-serif;\n font-size: 0.58rem; font-weight: 300;\n letter-spacing: 0.3em; text-transform: uppercase;\n color: rgba(255,255,255,0.28); display: block; margin-bottom: 3px;\n}\n.contact-card-value {\n font-family: 'Montserrat', sans-serif;\n font-size: 0.88rem; font-weight: 400;\n color: rgba(255,255,255,0.7);\n text-decoration: none;\n}\n\n@media (max-width: 900px) {\n .page-layout { grid-template-columns: 1fr; }\n .sidebar { position: static; height: auto; }\n .content { padding: 3rem 2rem; }\n .page-hero-inner { padding: 3rem 2rem 2.5rem; }\n \n .info-grid { grid-template-columns: 1fr; }\n}\n<\/style>\n<\/head>\n<body>\n\n<div class=\"page-hero\">\n <div class=\"page-hero-inner\">\n <span class=\"page-eyebrow\">Juriidiline info<\/span>\n <h1 class=\"page-title\">M\u00fc\u00fcgi-<br>tingimused<\/h1>\n <div class=\"page-meta\">\n <span class=\"page-meta-item\">TAIM O\u00dc \u00b7 17066078<\/span>\n <span class=\"page-meta-item\">Kaarna tn 27e, Tallinn<\/span>\n <span class=\"page-meta-item\">hilpharakas.ee<\/span>\n <\/div>\n <\/div>\n<\/div>\n\n<div class=\"page-layout\">\n\n <aside class=\"sidebar\">\n <div class=\"sidebar-title\">Sisukord<\/div>\n <ul class=\"sidebar-nav\">\n <li><a href=\"#s1\"><span class=\"num\">1.<\/span> \u00dcldinfo<\/a><\/li>\n <li><a href=\"#s2\"><span class=\"num\">2.<\/span> Hinnainfo<\/a><\/li>\n <li><a href=\"#s3\"><span class=\"num\">3.<\/span> Tellimuse vormistamine<\/a><\/li>\n <li><a href=\"#s4\"><span class=\"num\">4.<\/span> Kohaletoimetamine<\/a><\/li>\n <li><a href=\"#s5\"><span class=\"num\">5.<\/span> Taganemis\u00f5igus<\/a><\/li>\n <li><a href=\"#s6\"><span class=\"num\">6.<\/span> Pretensioonid<\/a><\/li>\n <li><a href=\"#s7\"><span class=\"num\">7.<\/span> Isikuandmed<\/a><\/li>\n <li><a href=\"#s8\"><span class=\"num\">8.<\/span> Vaidluste lahendamine<\/a><\/li>\n <\/ul>\n <\/aside>\n\n <main class=\"content\">\n\n \n <div class=\"section-block\" id=\"s1\">\n <span class=\"section-num\">01<\/span>\n <h2 class=\"section-heading\">\u00dcldinfo<\/h2>\n <p>Veebipoe <strong style=\"color:rgba(255,255,255,0.75)\">hilpharakas.ee<\/strong> (edaspidi Veebipood) omanik on <strong style=\"color:rgba(255,255,255,0.75)\">TAIM O\u00dc<\/strong> (registrikood 17066078), asukohaga Kaarna tn 27e, Tallinn, Harjumaa 12916.<\/p>\n <div class=\"info-grid\">\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Ettev\u00f5te<\/span>\n <span class=\"info-cell-value\">TAIM O\u00dc<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Registrikood<\/span>\n <span class=\"info-cell-value\">17066078<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Asukoht<\/span>\n <span class=\"info-cell-value\">Kaarna tn 27e, Tallinn 12916<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">E-post<\/span>\n <span class=\"info-cell-value\">info@hilpharakas.ee<\/span>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"section-block\" id=\"s2\">\n <span class=\"section-num\">02<\/span>\n <h2 class=\"section-heading\">M\u00fc\u00fcgilepingu kehtivus ja hinnainfo<\/h2>\n <p>M\u00fc\u00fcgitingimused kehtivad Veebipoest kaupade ostmisel. Veebipoes m\u00fc\u00fcdavate toodete hinnad on m\u00e4rgitud toodete juurde. Hinnale lisandub tasu kauba k\u00e4ttetoimetamise eest.<\/p>\n <p>K\u00f5ik veebipoes m\u00fc\u00fcdavate kaupade hinnad on <strong style=\"color:rgba(255,255,255,0.75)\">eurodes<\/strong>. Kauba k\u00e4ttetoimetamise tasu s\u00f5ltub ostja asukohast ning k\u00e4ttetoimetamise viisist ja kuvatakse ostjale tellimuse vormistamisel.<\/p>\n <\/div>\n\n \n <div class=\"section-block\" id=\"s3\">\n <span class=\"section-num\">03<\/span>\n <h2 class=\"section-heading\">Tellimuse vormistamine<\/h2>\n <p>Kauba tellimiseks tuleb lisada soovitud tooted ostukorvi. Tellimuse vormistamiseks tuleb t\u00e4ita n\u00f5utud andmev\u00e4ljad ning valida sobiv toodete kohaletoimetamise viis.<\/p>\n <p>Tellimuse eest saab tasuda j\u00e4rgmiste makseviisidega:<\/p>\n\n <p style=\"font-family:'Exo 2',sans-serif; font-size:0.62rem; font-weight:600; letter-spacing:0.3em; text-transform:uppercase; color:var(--red); margin-bottom:0.5rem;\">Eesti pangamaksed<\/p>\n <div class=\"payment-badges\">\n <span class=\"payment-badge\">Swedbank<\/span>\n <span class=\"payment-badge\">SEB<\/span>\n <span class=\"payment-badge\">Luminor<\/span>\n <span class=\"payment-badge\">LHV<\/span>\n <span class=\"payment-badge\">Coop Pank<\/span>\n <span class=\"payment-badge\">Citadele<\/span>\n <span class=\"payment-badge\">Pocopay<\/span>\n <\/div>\n\n <p style=\"font-family:'Exo 2',sans-serif; font-size:0.62rem; font-weight:600; letter-spacing:0.3em; text-transform:uppercase; color:var(--red); margin-bottom:0.5rem; margin-top:1rem;\">Soome pangamaksed<\/p>\n <div class=\"payment-badges\">\n <span class=\"payment-badge\">Aktia<\/span>\n <span class=\"payment-badge\">Nordea<\/span>\n <span class=\"payment-badge\">Handelsbanken<\/span>\n <span class=\"payment-badge\">S-Pankki<\/span>\n <span class=\"payment-badge\">S\u00e4\u00e4stopankki<\/span>\n <\/div>\n\n <p style=\"font-family:'Exo 2',sans-serif; font-size:0.62rem; font-weight:600; letter-spacing:0.3em; text-transform:uppercase; color:var(--red); margin-bottom:0.5rem; margin-top:1rem;\">L\u00e4ti pangamaksed<\/p>\n <div class=\"payment-badges\">\n <span class=\"payment-badge\">Swedbank<\/span>\n <span class=\"payment-badge\">SEB<\/span>\n <span class=\"payment-badge\">Citadele<\/span>\n <span class=\"payment-badge\">Luminor<\/span>\n <\/div>\n\n <p style=\"font-family:'Exo 2',sans-serif; font-size:0.62rem; font-weight:600; letter-spacing:0.3em; text-transform:uppercase; color:var(--red); margin-bottom:0.5rem; margin-top:1rem;\">Leedu pangamaksed<\/p>\n <div class=\"payment-badges\">\n <span class=\"payment-badge\">Swedbank<\/span>\n <span class=\"payment-badge\">SEB<\/span>\n <span class=\"payment-badge\">Citadele<\/span>\n <span class=\"payment-badge\">\u0160iauliu<\/span>\n <span class=\"payment-badge\">Luminor<\/span>\n <\/div>\n\n <div class=\"highlight-box\" style=\"margin-top:1.5rem;\">\n <span class=\"highlight-box-icon\">\u26a0<\/span>\n <p>Pangalingiga tasudes vajuta kindlasti panga lehel nuppu <strong style=\"color:rgba(255,255,255,0.75)\">\"Tagasi kaupmehe juurde\"<\/strong>.<\/p>\n <\/div>\n\n <p>Makseid vahendab <strong style=\"color:rgba(255,255,255,0.75)\">Montonio Finance UAB<\/strong>. Tasumine toimub v\u00e4ljaspool Veebipoodi turvalises keskkonnas. M\u00fc\u00fcjal puudub juurdep\u00e4\u00e4s kliendi panga- ja krediitkaardiandmetele.<\/p>\n <p>Leping j\u00f5ustub alates tasumisele kuuluva summa laekumisest Veebipoe arvelduskontole. Kui tellitud kaupa ei ole v\u00f5imalik tarnida, teavitatakse ostjat esimesel v\u00f5imalusel ning tagastatakse tasutud raha viivitamata, kuid mitte hiljem kui <strong style=\"color:rgba(255,255,255,0.75)\">14 p\u00e4eva<\/strong> jooksul.<\/p>\n <\/div>\n\n \n <div class=\"section-block\" id=\"s4\">\n <span class=\"section-num\">04<\/span>\n <h2 class=\"section-heading\">Kohaletoimetamine<\/h2>\n <p>Kaupu saadetakse <strong style=\"color:rgba(255,255,255,0.75)\">\u00fcle kogu maailma<\/strong>. Saatmiskulud ja -ajad s\u00f5ltuvad sihtriigist ning kuvatakse tellimuse vormistamisel.<\/p>\n <p>Kauba saatmiskulud kannab ostja ning vastav hinnainfo on kuvatud saatmisviisi juures.<\/p>\n <div class=\"info-grid\" style=\"grid-template-columns:1fr 1fr;\">\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Tarneaeg<\/span>\n <span class=\"info-cell-value\" style=\"font-weight:600;\">1\u20132 t\u00f6\u00f6p\u00e4eva<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Sihtkoht<\/span>\n <span class=\"info-cell-value\">Eesti, L\u00e4ti, Leedu<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Tarneaeg<\/span>\n <span class=\"info-cell-value\" style=\"font-weight:600;\">2\u20134 t\u00f6\u00f6p\u00e4eva<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Sihtkoht<\/span>\n <span class=\"info-cell-value\">Poola<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Tarneaeg<\/span>\n <span class=\"info-cell-value\" style=\"font-weight:600;\">4\u20135 t\u00f6\u00f6p\u00e4eva<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Sihtkoht<\/span>\n <span class=\"info-cell-value\">T\u0161ehhi, Saksamaa, Ungari, Slovakkia<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Tarneaeg<\/span>\n <span class=\"info-cell-value\" style=\"font-weight:600;\">5\u20137 t\u00f6\u00f6p\u00e4eva<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Sihtkoht<\/span>\n <span class=\"info-cell-value\">Itaalia, Hispaania, Prantsusmaa, Rumeenia, Austria, Holland<\/span>\n <\/div>\n <div class=\"info-cell\" style=\"grid-column: span 2;\">\n <span class=\"info-cell-label\">Erandlikel juhtudel<\/span>\n <span class=\"info-cell-value\">kuni 45 kalendrip\u00e4eva \u00b7 Muude riikide tarneajad t\u00e4psustatakse tellimuse vormistamisel<\/span>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"section-block\" id=\"s5\">\n <span class=\"section-num\">05<\/span>\n <h2 class=\"section-heading\">Taganemis\u00f5igus<\/h2>\n <p>P\u00e4rast tellimuse k\u00e4ttesaamist on ostjal \u00f5igus e-poes s\u00f5lmitud lepingust taganeda <strong style=\"color:rgba(255,255,255,0.75)\">14 p\u00e4eva<\/strong> jooksul. Taganemis\u00f5igus ei kohaldu, kui ostjaks on juriidiline isik.<\/p>\n <p>14-p\u00e4evase tagastamis\u00f5iguse kasutamiseks ei tohi tellitud kaupa kasutada muul viisil kui on vajalik kauba olemuses veendumiseks. Kui kaubal on kasutamise m\u00e4rke, on Veebipoel \u00f5igus alandada tagastatavat tasu vastavalt kauba v\u00e4\u00e4rtuse v\u00e4henemisele.<\/p>\n <ul class=\"policy-list\">\n <li>T\u00e4itke tagastusvorm ja saatke kaup tagasi 14 p\u00e4eva jooksul k\u00e4ttesaamisest<\/li>\n <li>Kauba tagastamise kulud kannab ostja<\/li>\n <li>Vale v\u00f5i defektiga toote korral kannab tagastuskulud Veebipood<\/li>\n <li>Veebipood tagastab raha hiljemalt 14 p\u00e4eva jooksul taganemisavalduse saamisest<\/li>\n <li>Esialgset tarnekulu ei tagastata, v\u00e4lja arvatud poe vea korral<\/li>\n <\/ul>\n <div class=\"highlight-box\">\n <span class=\"highlight-box-icon\">\u2139<\/span>\n <p>Veebipoel on \u00f5igus taganeda m\u00fc\u00fcgitehingust, kui kauba hind on eksituse t\u00f5ttu m\u00e4rgitud oluliselt alla turuhinna.<\/p>\n <\/div>\n <\/div>\n\n \n <div class=\"section-block\" id=\"s6\">\n <span class=\"section-num\">06<\/span>\n <h2 class=\"section-heading\">Pretensiooni esitamise \u00f5igus<\/h2>\n <p>Puuduse ilmnemisel p\u00f6\u00f6rduge esimesel v\u00f5imalusel meie poole. Veebipood parandab v\u00f5i asendab puudusega kauba. Kui see pole v\u00f5imalik, tagastatakse k\u00f5ik tasud.<\/p>\n <p>Veebipood vastab kaebusele kirjalikult <strong style=\"color:rgba(255,255,255,0.75)\">15 p\u00e4eva<\/strong> jooksul.<\/p>\n <div class=\"contact-card\">\n <div class=\"contact-card-icon\">\n <svg viewbox=\"0 0 24 24\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg>\n <\/div>\n <div>\n <span class=\"contact-card-label\">Esita pretensioon<\/span>\n <a href=\"\/en\/cdn-cgi\/l\/email-protection\/#a5cccbc3ca838693919ecdccc9d5cdc4d7c4cec4d68bc0c0\" class=\"contact-card-value\" style=\"color:rgba(255,255,255,0.7); text-decoration:none;\">info@hilpharakas.ee<\/a>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"section-block\" id=\"s7\">\n <span class=\"section-num\">07<\/span>\n <h2 class=\"section-heading\">Otseturustus ja isikuandmete t\u00f6\u00f6tlemine<\/h2>\n <p>Veebipood kasutab ostja poolt sisestatud isikuandmeid ainult tellimuse t\u00f6\u00f6tlemiseks ning kauba ostjale saatmiseks. Veebipood edastab isikuandmeid veoteenust pakkuvale ettev\u00f5tetele kauba kohaletoimetamiseks.<\/p>\n <\/div>\n\n \n <div class=\"section-block\" id=\"s8\">\n <span class=\"section-num\">08<\/span>\n <h2 class=\"section-heading\">Vaidluste lahendamine<\/h2>\n <p>Kui ostjal on Veebipoe osas pretensioone, tuleb need saata e-kirja aadressile <strong style=\"color:rgba(255,255,255,0.75)\">info@hilpharakas.ee<\/strong>.<\/p>\n <p>Kui ostja ja Veebipood ei suuda vaidlust kokkuleppe teel lahendada, saab ostja p\u00f6\u00f6rduda <strong style=\"color:rgba(255,255,255,0.75)\">tarbijavaidluste komisjoni<\/strong> poole. Komisjoni kaebuse l\u00e4bivaatamine on ostjale tasuta.<\/p>\n <p>Ostja v\u00f5ib p\u00f6\u00f6rduda ka Euroopa Liidu tarbijavaidlusi lahendava platvormi poole.<\/p>\n <ul class=\"policy-list\">\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>M\u00fc\u00fcgitingimused \u2014 Hilpharakas Juriidiline info M\u00fc\u00fcgi-tingimused TAIM O\u00dc \u00b7 17066078 Kaarna tn 27e, Tallinn hilpharakas.ee Sisukord 1. \u00dcldinfo 2. Hinnainfo 3. Tellimuse vormistamine 4. Kohaletoimetamine 5. Taganemis\u00f5igus 6. Pretensioonid 7. Isikuandmed 8. Vaidluste lahendamine 01 \u00dcldinfo Veebipoe hilpharakas.ee (edaspidi Veebipood) omanik on TAIM O\u00dc (registrikood 17066078), asukohaga Kaarna tn 27e, Tallinn, Harjumaa 12916. Ettev\u00f5te TAIM […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"yoast_head":"\n<title>Refund and Returns Policy - Hilpharakas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hilpharakaspood.ee\/en\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Hilpharakas\" \/>\n<meta property=\"og:description\" content=\"M\u00fc\u00fcgitingimused \u2014 Hilpharakas Juriidiline info M\u00fc\u00fcgi-tingimused TAIM O\u00dc \u00b7 17066078 Kaarna tn 27e, Tallinn hilpharakas.ee Sisukord 1. \u00dcldinfo 2. Hinnainfo 3. Tellimuse vormistamine 4. Kohaletoimetamine 5. Taganemis\u00f5igus 6. Pretensioonid 7. Isikuandmed 8. Vaidluste lahendamine 01 \u00dcldinfo Veebipoe hilpharakas.ee (edaspidi Veebipood) omanik on TAIM O\u00dc (registrikood 17066078), asukohaga Kaarna tn 27e, Tallinn, Harjumaa 12916. Ettev\u00f5te TAIM […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hilpharakaspood.ee\/en\/refund_returns\/\" \/>\n<meta property=\"og:site_name\" content=\"Hilpharakas\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-05T10:15:11+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/refund_returns\\\/\",\"url\":\"https:\\\/\\\/hilpharakaspood.ee\\\/refund_returns\\\/\",\"name\":\"Refund and Returns Policy - Hilpharakas\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/#website\"},\"datePublished\":\"2026-03-23T13:14:18+00:00\",\"dateModified\":\"2026-04-05T10:15:11+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/refund_returns\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/hilpharakaspood.ee\\\/refund_returns\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/refund_returns\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/hilpharakaspood.ee\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/#website\",\"url\":\"https:\\\/\\\/hilpharakaspood.ee\\\/\",\"name\":\"Hilpharakas\",\"description\":\"Eesti ainus alternatiivmoe kaubamaja\",\"publisher\":{\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/hilpharakaspood.ee\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/#organization\",\"name\":\"Hilpharakas\",\"url\":\"https:\\\/\\\/hilpharakaspood.ee\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/hilpharakaspood.ee\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/11-e1774551401566.png\",\"contentUrl\":\"https:\\\/\\\/hilpharakaspood.ee\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/11-e1774551401566.png\",\"width\":1000,\"height\":215,\"caption\":\"Hilpharakas\"},\"image\":{\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n","yoast_head_json":{"title":"Refund and Returns Policy - Hilpharakas","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hilpharakaspood.ee\/en\/refund_returns\/","og_locale":"en_US","og_type":"article","og_title":"Refund and Returns Policy - Hilpharakas","og_description":"M\u00fc\u00fcgitingimused \u2014 Hilpharakas Juriidiline info M\u00fc\u00fcgi-tingimused TAIM O\u00dc \u00b7 17066078 Kaarna tn 27e, Tallinn hilpharakas.ee Sisukord 1. \u00dcldinfo 2. Hinnainfo 3. Tellimuse vormistamine 4. Kohaletoimetamine 5. Taganemis\u00f5igus 6. Pretensioonid 7. Isikuandmed 8. Vaidluste lahendamine 01 \u00dcldinfo Veebipoe hilpharakas.ee (edaspidi Veebipood) omanik on TAIM O\u00dc (registrikood 17066078), asukohaga Kaarna tn 27e, Tallinn, Harjumaa 12916. Ettev\u00f5te TAIM […]","og_url":"https:\/\/hilpharakaspood.ee\/en\/refund_returns\/","og_site_name":"Hilpharakas","article_modified_time":"2026-04-05T10:15:11+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/hilpharakaspood.ee\/refund_returns\/","url":"https:\/\/hilpharakaspood.ee\/refund_returns\/","name":"Refund and Returns Policy - Hilpharakas","isPartOf":{"@id":"https:\/\/hilpharakaspood.ee\/#website"},"datePublished":"2026-03-23T13:14:18+00:00","dateModified":"2026-04-05T10:15:11+00:00","breadcrumb":{"@id":"https:\/\/hilpharakaspood.ee\/refund_returns\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/hilpharakaspood.ee\/refund_returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/hilpharakaspood.ee\/refund_returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/hilpharakaspood.ee\/"},{"@type":"ListItem","position":2,"name":"Refund and Returns Policy"}]},{"@type":"WebSite","@id":"https:\/\/hilpharakaspood.ee\/#website","url":"https:\/\/hilpharakaspood.ee\/","name":"Hilpharakas","description":"Eesti ainus alternatiivmoe kaubamaja","publisher":{"@id":"https:\/\/hilpharakaspood.ee\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/hilpharakaspood.ee\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/hilpharakaspood.ee\/#organization","name":"Hilpharakas","url":"https:\/\/hilpharakaspood.ee\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/hilpharakaspood.ee\/#\/schema\/logo\/image\/","url":"https:\/\/hilpharakaspood.ee\/wp-content\/uploads\/2026\/03\/11-e1774551401566.png","contentUrl":"https:\/\/hilpharakaspood.ee\/wp-content\/uploads\/2026\/03\/11-e1774551401566.png","width":1000,"height":215,"caption":"Hilpharakas"},"image":{"@id":"https:\/\/hilpharakaspood.ee\/#\/schema\/logo\/image\/"}}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hilpharakaspood.ee\/en\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hilpharakaspood.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hilpharakaspood.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hilpharakaspood.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hilpharakaspood.ee\/en\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":5,"href":"https:\/\/hilpharakaspood.ee\/en\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":2445,"href":"https:\/\/hilpharakaspood.ee\/en\/wp-json\/wp\/v2\/pages\/9\/revisions\/2445"}],"wp:attachment":[{"href":"https:\/\/hilpharakaspood.ee\/en\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

\n\t\t\t\t

\n\t\t\t\t\t\n\n\n\n\nM\u00fc\u00fcgitingimused \u2014 Hilpharakas<\/title>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Exo+2:wght@200;300;400;600;700;900&family=Montserrat:wght@300;400;500&display=swap\" rel=\"stylesheet\">\n<style>\n*, *::before, *::after { margin: 0; padding: 0; box-sizing: border-box; }\n:root { --red: #8B0000; }\nbody { background: #000; color: #fff; font-family: 'Montserrat', sans-serif; }\n\n\n\n\n\n\n\n.page-hero {\n padding-top: 0;\n background: #000;\n border-bottom: 1px solid rgba(139,0,0,0.2);\n position: relative; overflow: hidden;\n}\n.page-hero::before {\n content: 'TERMS';\n position: absolute;\n font-family: 'Exo 2', sans-serif;\n font-size: 22vw; font-weight: 900;\n color: rgba(255,255,255,0.015);\n right: -2rem; bottom: -2rem;\n line-height: 1; pointer-events: none;\n}\n.page-hero-inner { padding: 5rem 6rem 4rem; max-width: 900px; }\n.page-eyebrow {\n font-family: 'Exo 2', sans-serif;\n font-size: 0.6rem; font-weight: 300;\n letter-spacing: 0.5em; 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font-weight: 600;\n letter-spacing: 0.35em; text-transform: uppercase;\n color: rgba(255,255,255,0.25);\n margin-bottom: 1.5rem; padding-bottom: 0.8rem;\n border-bottom: 1px solid rgba(139,0,0,0.15);\n}\n.sidebar-nav { list-style: none; }\n.sidebar-nav li { margin-bottom: 0.2rem; }\n.sidebar-nav a {\n display: flex; align-items: center; gap: 0.6rem;\n padding: 0.55rem 0.7rem;\n font-family: 'Exo 2', sans-serif;\n font-size: 0.65rem; font-weight: 400;\n letter-spacing: 0.1em;\n color: rgba(255,255,255,0.38); text-decoration: none;\n transition: color 0.2s, background 0.2s;\n border-left: 2px solid transparent;\n}\n.sidebar-nav a:hover { color: rgba(255,255,255,0.75); background: rgba(255,255,255,0.02); border-left-color: var(--red); }\n.sidebar-nav a .num { font-size: 0.52rem; color: var(--red); font-weight: 700; min-width: 18px; }\n\n.content { padding: 4rem 6rem; max-width: 860px; }\n\n.section-block {\n margin-bottom: 4rem; padding-bottom: 4rem;\n border-bottom: 1px solid rgba(255,255,255,0.04);\n}\n.section-block:last-child { border-bottom: none; }\n\n.section-num {\n font-family: 'Exo 2', sans-serif;\n font-size: 3.5rem; font-weight: 900;\n color: rgba(139,0,0,0.07);\n line-height: 1; margin-bottom: -0.8rem; display: block;\n}\n.section-heading {\n font-family: 'Exo 2', sans-serif;\n font-size: 1.1rem; font-weight: 700;\n letter-spacing: 0.15em; text-transform: uppercase;\n color: #fff; margin-bottom: 1.5rem;\n position: relative; padding-left: 1rem;\n}\n.section-heading::before {\n content: '';\n position: absolute; left: 0; top: 50%;\n transform: translateY(-50%);\n width: 3px; height: 100%; background: var(--red);\n}\n.section-block p {\n font-family: 'Montserrat', sans-serif;\n font-size: 0.85rem; font-weight: 300;\n line-height: 1.95; color: rgba(255,255,255,0.55);\n margin-bottom: 1rem;\n}\n.section-block p:last-child { margin-bottom: 0; }\n\n.policy-list { list-style: none; margin: 1rem 0; }\n.policy-list li {\n font-family: 'Montserrat', sans-serif;\n font-size: 0.85rem; font-weight: 300;\n line-height: 1.7; color: rgba(255,255,255,0.55);\n padding: 0.4rem 0 0.4rem 1.4rem;\n position: relative;\n border-bottom: 1px solid rgba(255,255,255,0.03);\n}\n.policy-list li:last-child { border-bottom: none; }\n.policy-list li::before {\n content: '';\n position: absolute; left: 0; top: 50%;\n transform: translateY(-50%);\n width: 5px; height: 1px; background: var(--red);\n}\n\n.highlight-box {\n border: 1px solid rgba(139,0,0,0.25);\n background: rgba(139,0,0,0.04);\n padding: 1.2rem 1.5rem;\n margin: 1.5rem 0;\n display: flex; gap: 1rem; align-items: flex-start;\n}\n.highlight-box-icon { color: var(--red); font-size: 1rem; flex-shrink: 0; margin-top: 0.1rem; }\n.highlight-box p { margin: 0 !important; font-size: 0.82rem !important; }\n\n.info-grid {\n display: grid; grid-template-columns: 1fr 1fr;\n gap: 1px; background: rgba(139,0,0,0.15);\n margin: 1.5rem 0;\n}\n.info-cell {\n background: #060606;\n padding: 1rem 1.2rem;\n}\n.info-cell-label {\n font-family: 'Exo 2', sans-serif;\n font-size: 0.58rem; font-weight: 600;\n letter-spacing: 0.3em; text-transform: uppercase;\n color: rgba(255,255,255,0.28); display: block; margin-bottom: 0.3rem;\n}\n.info-cell-value {\n font-family: 'Montserrat', sans-serif;\n font-size: 0.82rem; font-weight: 300;\n color: rgba(255,255,255,0.65);\n}\n\n.payment-badges {\n display: flex; flex-wrap: wrap; gap: 0.5rem; margin: 1.2rem 0;\n}\n.payment-badge {\n font-family: 'Exo 2', sans-serif;\n font-size: 0.6rem; font-weight: 600;\n letter-spacing: 0.15em; text-transform: uppercase;\n color: rgba(255,255,255,0.5);\n border: 1px solid rgba(255,255,255,0.1);\n padding: 0.4rem 0.8rem;\n background: rgba(255,255,255,0.02);\n}\n\n.contact-card {\n border: 1px solid rgba(255,255,255,0.07);\n padding: 1.5rem; display: flex; gap: 1rem; align-items: center;\n margin-top: 1.5rem; background: rgba(255,255,255,0.01);\n transition: border-color 0.2s; text-decoration: none;\n}\n.contact-card:hover { border-color: rgba(139,0,0,0.3); }\n.contact-card-icon {\n width: 40px; height: 40px; flex-shrink: 0;\n border: 1px solid rgba(139,0,0,0.3);\n display: flex; align-items: center; justify-content: center;\n}\n.contact-card-icon svg { width: 16px; height: 16px; stroke: var(--red); fill: none; stroke-width: 1.5; }\n.contact-card-label {\n font-family: 'Exo 2', sans-serif;\n font-size: 0.58rem; font-weight: 300;\n letter-spacing: 0.3em; text-transform: uppercase;\n color: rgba(255,255,255,0.28); display: block; margin-bottom: 3px;\n}\n.contact-card-value {\n font-family: 'Montserrat', sans-serif;\n font-size: 0.88rem; font-weight: 400;\n color: rgba(255,255,255,0.7);\n text-decoration: none;\n}\n\n@media (max-width: 900px) {\n .page-layout { grid-template-columns: 1fr; }\n .sidebar { position: static; height: auto; }\n .content { padding: 3rem 2rem; }\n .page-hero-inner { padding: 3rem 2rem 2.5rem; }\n \n .info-grid { grid-template-columns: 1fr; }\n}\n<\/style>\n<\/head>\n<body>\n\n<div class=\"page-hero\">\n <div class=\"page-hero-inner\">\n <span class=\"page-eyebrow\">Juriidiline info<\/span>\n <h1 class=\"page-title\">M\u00fc\u00fcgi-<br>tingimused<\/h1>\n <div class=\"page-meta\">\n <span class=\"page-meta-item\">TAIM O\u00dc \u00b7 17066078<\/span>\n <span class=\"page-meta-item\">Kaarna tn 27e, Tallinn<\/span>\n <span class=\"page-meta-item\">hilpharakas.ee<\/span>\n <\/div>\n <\/div>\n<\/div>\n\n<div class=\"page-layout\">\n\n <aside class=\"sidebar\">\n <div class=\"sidebar-title\">Sisukord<\/div>\n <ul class=\"sidebar-nav\">\n <li><a href=\"#s1\"><span class=\"num\">1.<\/span> \u00dcldinfo<\/a><\/li>\n <li><a href=\"#s2\"><span class=\"num\">2.<\/span> Hinnainfo<\/a><\/li>\n <li><a href=\"#s3\"><span class=\"num\">3.<\/span> Tellimuse vormistamine<\/a><\/li>\n <li><a href=\"#s4\"><span class=\"num\">4.<\/span> Kohaletoimetamine<\/a><\/li>\n <li><a href=\"#s5\"><span class=\"num\">5.<\/span> Taganemis\u00f5igus<\/a><\/li>\n <li><a href=\"#s6\"><span class=\"num\">6.<\/span> Pretensioonid<\/a><\/li>\n <li><a href=\"#s7\"><span class=\"num\">7.<\/span> Isikuandmed<\/a><\/li>\n <li><a href=\"#s8\"><span class=\"num\">8.<\/span> Vaidluste lahendamine<\/a><\/li>\n <\/ul>\n <\/aside>\n\n <main class=\"content\">\n\n \n <div class=\"section-block\" id=\"s1\">\n <span class=\"section-num\">01<\/span>\n <h2 class=\"section-heading\">\u00dcldinfo<\/h2>\n <p>Veebipoe <strong style=\"color:rgba(255,255,255,0.75)\">hilpharakas.ee<\/strong> (edaspidi Veebipood) omanik on <strong style=\"color:rgba(255,255,255,0.75)\">TAIM O\u00dc<\/strong> (registrikood 17066078), asukohaga Kaarna tn 27e, Tallinn, Harjumaa 12916.<\/p>\n <div class=\"info-grid\">\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Ettev\u00f5te<\/span>\n <span class=\"info-cell-value\">TAIM O\u00dc<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Registrikood<\/span>\n <span class=\"info-cell-value\">17066078<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Asukoht<\/span>\n <span class=\"info-cell-value\">Kaarna tn 27e, Tallinn 12916<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">E-post<\/span>\n <span class=\"info-cell-value\">info@hilpharakas.ee<\/span>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"section-block\" id=\"s2\">\n <span class=\"section-num\">02<\/span>\n <h2 class=\"section-heading\">M\u00fc\u00fcgilepingu kehtivus ja hinnainfo<\/h2>\n <p>M\u00fc\u00fcgitingimused kehtivad Veebipoest kaupade ostmisel. Veebipoes m\u00fc\u00fcdavate toodete hinnad on m\u00e4rgitud toodete juurde. Hinnale lisandub tasu kauba k\u00e4ttetoimetamise eest.<\/p>\n <p>K\u00f5ik veebipoes m\u00fc\u00fcdavate kaupade hinnad on <strong style=\"color:rgba(255,255,255,0.75)\">eurodes<\/strong>. Kauba k\u00e4ttetoimetamise tasu s\u00f5ltub ostja asukohast ning k\u00e4ttetoimetamise viisist ja kuvatakse ostjale tellimuse vormistamisel.<\/p>\n <\/div>\n\n \n <div class=\"section-block\" id=\"s3\">\n <span class=\"section-num\">03<\/span>\n <h2 class=\"section-heading\">Tellimuse vormistamine<\/h2>\n <p>Kauba tellimiseks tuleb lisada soovitud tooted ostukorvi. Tellimuse vormistamiseks tuleb t\u00e4ita n\u00f5utud andmev\u00e4ljad ning valida sobiv toodete kohaletoimetamise viis.<\/p>\n <p>Tellimuse eest saab tasuda j\u00e4rgmiste makseviisidega:<\/p>\n\n <p style=\"font-family:'Exo 2',sans-serif; font-size:0.62rem; font-weight:600; letter-spacing:0.3em; text-transform:uppercase; color:var(--red); margin-bottom:0.5rem;\">Eesti pangamaksed<\/p>\n <div class=\"payment-badges\">\n <span class=\"payment-badge\">Swedbank<\/span>\n <span class=\"payment-badge\">SEB<\/span>\n <span class=\"payment-badge\">Luminor<\/span>\n <span class=\"payment-badge\">LHV<\/span>\n <span class=\"payment-badge\">Coop Pank<\/span>\n <span class=\"payment-badge\">Citadele<\/span>\n <span class=\"payment-badge\">Pocopay<\/span>\n <\/div>\n\n <p style=\"font-family:'Exo 2',sans-serif; font-size:0.62rem; font-weight:600; letter-spacing:0.3em; text-transform:uppercase; color:var(--red); margin-bottom:0.5rem; margin-top:1rem;\">Soome pangamaksed<\/p>\n <div class=\"payment-badges\">\n <span class=\"payment-badge\">Aktia<\/span>\n <span class=\"payment-badge\">Nordea<\/span>\n <span class=\"payment-badge\">Handelsbanken<\/span>\n <span class=\"payment-badge\">S-Pankki<\/span>\n <span class=\"payment-badge\">S\u00e4\u00e4stopankki<\/span>\n <\/div>\n\n <p style=\"font-family:'Exo 2',sans-serif; font-size:0.62rem; font-weight:600; letter-spacing:0.3em; text-transform:uppercase; color:var(--red); margin-bottom:0.5rem; margin-top:1rem;\">L\u00e4ti pangamaksed<\/p>\n <div class=\"payment-badges\">\n <span class=\"payment-badge\">Swedbank<\/span>\n <span class=\"payment-badge\">SEB<\/span>\n <span class=\"payment-badge\">Citadele<\/span>\n <span class=\"payment-badge\">Luminor<\/span>\n <\/div>\n\n <p style=\"font-family:'Exo 2',sans-serif; font-size:0.62rem; font-weight:600; letter-spacing:0.3em; text-transform:uppercase; color:var(--red); margin-bottom:0.5rem; margin-top:1rem;\">Leedu pangamaksed<\/p>\n <div class=\"payment-badges\">\n <span class=\"payment-badge\">Swedbank<\/span>\n <span class=\"payment-badge\">SEB<\/span>\n <span class=\"payment-badge\">Citadele<\/span>\n <span class=\"payment-badge\">\u0160iauliu<\/span>\n <span class=\"payment-badge\">Luminor<\/span>\n <\/div>\n\n <div class=\"highlight-box\" style=\"margin-top:1.5rem;\">\n <span class=\"highlight-box-icon\">\u26a0<\/span>\n <p>Pangalingiga tasudes vajuta kindlasti panga lehel nuppu <strong style=\"color:rgba(255,255,255,0.75)\">\"Tagasi kaupmehe juurde\"<\/strong>.<\/p>\n <\/div>\n\n <p>Makseid vahendab <strong style=\"color:rgba(255,255,255,0.75)\">Montonio Finance UAB<\/strong>. Tasumine toimub v\u00e4ljaspool Veebipoodi turvalises keskkonnas. M\u00fc\u00fcjal puudub juurdep\u00e4\u00e4s kliendi panga- ja krediitkaardiandmetele.<\/p>\n <p>Leping j\u00f5ustub alates tasumisele kuuluva summa laekumisest Veebipoe arvelduskontole. Kui tellitud kaupa ei ole v\u00f5imalik tarnida, teavitatakse ostjat esimesel v\u00f5imalusel ning tagastatakse tasutud raha viivitamata, kuid mitte hiljem kui <strong style=\"color:rgba(255,255,255,0.75)\">14 p\u00e4eva<\/strong> jooksul.<\/p>\n <\/div>\n\n \n <div class=\"section-block\" id=\"s4\">\n <span class=\"section-num\">04<\/span>\n <h2 class=\"section-heading\">Kohaletoimetamine<\/h2>\n <p>Kaupu saadetakse <strong style=\"color:rgba(255,255,255,0.75)\">\u00fcle kogu maailma<\/strong>. Saatmiskulud ja -ajad s\u00f5ltuvad sihtriigist ning kuvatakse tellimuse vormistamisel.<\/p>\n <p>Kauba saatmiskulud kannab ostja ning vastav hinnainfo on kuvatud saatmisviisi juures.<\/p>\n <div class=\"info-grid\" style=\"grid-template-columns:1fr 1fr;\">\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Tarneaeg<\/span>\n <span class=\"info-cell-value\" style=\"font-weight:600;\">1\u20132 t\u00f6\u00f6p\u00e4eva<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Sihtkoht<\/span>\n <span class=\"info-cell-value\">Eesti, L\u00e4ti, Leedu<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Tarneaeg<\/span>\n <span class=\"info-cell-value\" style=\"font-weight:600;\">2\u20134 t\u00f6\u00f6p\u00e4eva<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Sihtkoht<\/span>\n <span class=\"info-cell-value\">Poola<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Tarneaeg<\/span>\n <span class=\"info-cell-value\" style=\"font-weight:600;\">4\u20135 t\u00f6\u00f6p\u00e4eva<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Sihtkoht<\/span>\n <span class=\"info-cell-value\">T\u0161ehhi, Saksamaa, Ungari, Slovakkia<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Tarneaeg<\/span>\n <span class=\"info-cell-value\" style=\"font-weight:600;\">5\u20137 t\u00f6\u00f6p\u00e4eva<\/span>\n <\/div>\n <div class=\"info-cell\">\n <span class=\"info-cell-label\">Sihtkoht<\/span>\n <span class=\"info-cell-value\">Itaalia, Hispaania, Prantsusmaa, Rumeenia, Austria, Holland<\/span>\n <\/div>\n <div class=\"info-cell\" style=\"grid-column: span 2;\">\n <span class=\"info-cell-label\">Erandlikel juhtudel<\/span>\n <span class=\"info-cell-value\">kuni 45 kalendrip\u00e4eva \u00b7 Muude riikide tarneajad t\u00e4psustatakse tellimuse vormistamisel<\/span>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"section-block\" id=\"s5\">\n <span class=\"section-num\">05<\/span>\n <h2 class=\"section-heading\">Taganemis\u00f5igus<\/h2>\n <p>P\u00e4rast tellimuse k\u00e4ttesaamist on ostjal \u00f5igus e-poes s\u00f5lmitud lepingust taganeda <strong style=\"color:rgba(255,255,255,0.75)\">14 p\u00e4eva<\/strong> jooksul. Taganemis\u00f5igus ei kohaldu, kui ostjaks on juriidiline isik.<\/p>\n <p>14-p\u00e4evase tagastamis\u00f5iguse kasutamiseks ei tohi tellitud kaupa kasutada muul viisil kui on vajalik kauba olemuses veendumiseks. Kui kaubal on kasutamise m\u00e4rke, on Veebipoel \u00f5igus alandada tagastatavat tasu vastavalt kauba v\u00e4\u00e4rtuse v\u00e4henemisele.<\/p>\n <ul class=\"policy-list\">\n <li>T\u00e4itke tagastusvorm ja saatke kaup tagasi 14 p\u00e4eva jooksul k\u00e4ttesaamisest<\/li>\n <li>Kauba tagastamise kulud kannab ostja<\/li>\n <li>Vale v\u00f5i defektiga toote korral kannab tagastuskulud Veebipood<\/li>\n <li>Veebipood tagastab raha hiljemalt 14 p\u00e4eva jooksul taganemisavalduse saamisest<\/li>\n <li>Esialgset tarnekulu ei tagastata, v\u00e4lja arvatud poe vea korral<\/li>\n <\/ul>\n <div class=\"highlight-box\">\n <span class=\"highlight-box-icon\">\u2139<\/span>\n <p>Veebipoel on \u00f5igus taganeda m\u00fc\u00fcgitehingust, kui kauba hind on eksituse t\u00f5ttu m\u00e4rgitud oluliselt alla turuhinna.<\/p>\n <\/div>\n <\/div>\n\n \n <div class=\"section-block\" id=\"s6\">\n <span class=\"section-num\">06<\/span>\n <h2 class=\"section-heading\">Pretensiooni esitamise \u00f5igus<\/h2>\n <p>Puuduse ilmnemisel p\u00f6\u00f6rduge esimesel v\u00f5imalusel meie poole. Veebipood parandab v\u00f5i asendab puudusega kauba. Kui see pole v\u00f5imalik, tagastatakse k\u00f5ik tasud.<\/p>\n <p>Veebipood vastab kaebusele kirjalikult <strong style=\"color:rgba(255,255,255,0.75)\">15 p\u00e4eva<\/strong> jooksul.<\/p>\n <div class=\"contact-card\">\n <div class=\"contact-card-icon\">\n <svg viewbox=\"0 0 24 24\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg>\n <\/div>\n <div>\n <span class=\"contact-card-label\">Esita pretensioon<\/span>\n <a href=\"\/en\/cdn-cgi\/l\/email-protection\/#a5cccbc3ca838693919ecdccc9d5cdc4d7c4cec4d68bc0c0\" class=\"contact-card-value\" style=\"color:rgba(255,255,255,0.7); text-decoration:none;\">info@hilpharakas.ee<\/a>\n <\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"section-block\" id=\"s7\">\n <span class=\"section-num\">07<\/span>\n <h2 class=\"section-heading\">Otseturustus ja isikuandmete t\u00f6\u00f6tlemine<\/h2>\n <p>Veebipood kasutab ostja poolt sisestatud isikuandmeid ainult tellimuse t\u00f6\u00f6tlemiseks ning kauba ostjale saatmiseks. Veebipood edastab isikuandmeid veoteenust pakkuvale ettev\u00f5tetele kauba kohaletoimetamiseks.<\/p>\n <\/div>\n\n \n <div class=\"section-block\" id=\"s8\">\n <span class=\"section-num\">08<\/span>\n <h2 class=\"section-heading\">Vaidluste lahendamine<\/h2>\n <p>Kui ostjal on Veebipoe osas pretensioone, tuleb need saata e-kirja aadressile <strong style=\"color:rgba(255,255,255,0.75)\">info@hilpharakas.ee<\/strong>.<\/p>\n <p>Kui ostja ja Veebipood ei suuda vaidlust kokkuleppe teel lahendada, saab ostja p\u00f6\u00f6rduda <strong style=\"color:rgba(255,255,255,0.75)\">tarbijavaidluste komisjoni<\/strong> poole. Komisjoni kaebuse l\u00e4bivaatamine on ostjale tasuta.<\/p>\n <p>Ostja v\u00f5ib p\u00f6\u00f6rduda ka Euroopa Liidu tarbijavaidlusi lahendava platvormi poole.<\/p>\n <ul class=\"policy-list\">\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>M\u00fc\u00fcgitingimused \u2014 Hilpharakas Juriidiline info M\u00fc\u00fcgi-tingimused TAIM O\u00dc \u00b7 17066078 Kaarna tn 27e, Tallinn hilpharakas.ee Sisukord 1. \u00dcldinfo 2. Hinnainfo 3. Tellimuse vormistamine 4. Kohaletoimetamine 5. Taganemis\u00f5igus 6. Pretensioonid 7. Isikuandmed 8. Vaidluste lahendamine 01 \u00dcldinfo Veebipoe hilpharakas.ee (edaspidi Veebipood) omanik on TAIM O\u00dc (registrikood 17066078), asukohaga Kaarna tn 27e, Tallinn, Harjumaa 12916. Ettev\u00f5te TAIM […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"yoast_head":"\n<title>Refund and Returns Policy - Hilpharakas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hilpharakaspood.ee\/en\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Hilpharakas\" \/>\n<meta property=\"og:description\" content=\"M\u00fc\u00fcgitingimused \u2014 Hilpharakas Juriidiline info M\u00fc\u00fcgi-tingimused TAIM O\u00dc \u00b7 17066078 Kaarna tn 27e, Tallinn hilpharakas.ee Sisukord 1. \u00dcldinfo 2. Hinnainfo 3. Tellimuse vormistamine 4. Kohaletoimetamine 5. Taganemis\u00f5igus 6. Pretensioonid 7. Isikuandmed 8. Vaidluste lahendamine 01 \u00dcldinfo Veebipoe hilpharakas.ee (edaspidi Veebipood) omanik on TAIM O\u00dc (registrikood 17066078), asukohaga Kaarna tn 27e, Tallinn, Harjumaa 12916. Ettev\u00f5te TAIM […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hilpharakaspood.ee\/en\/refund_returns\/\" \/>\n<meta property=\"og:site_name\" content=\"Hilpharakas\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-05T10:15:11+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/refund_returns\\\/\",\"url\":\"https:\\\/\\\/hilpharakaspood.ee\\\/refund_returns\\\/\",\"name\":\"Refund and Returns Policy - Hilpharakas\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/#website\"},\"datePublished\":\"2026-03-23T13:14:18+00:00\",\"dateModified\":\"2026-04-05T10:15:11+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/refund_returns\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/hilpharakaspood.ee\\\/refund_returns\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/refund_returns\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/hilpharakaspood.ee\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/#website\",\"url\":\"https:\\\/\\\/hilpharakaspood.ee\\\/\",\"name\":\"Hilpharakas\",\"description\":\"Eesti ainus alternatiivmoe kaubamaja\",\"publisher\":{\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/hilpharakaspood.ee\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/#organization\",\"name\":\"Hilpharakas\",\"url\":\"https:\\\/\\\/hilpharakaspood.ee\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/hilpharakaspood.ee\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/11-e1774551401566.png\",\"contentUrl\":\"https:\\\/\\\/hilpharakaspood.ee\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/11-e1774551401566.png\",\"width\":1000,\"height\":215,\"caption\":\"Hilpharakas\"},\"image\":{\"@id\":\"https:\\\/\\\/hilpharakaspood.ee\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n","yoast_head_json":{"title":"Refund and Returns Policy - Hilpharakas","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hilpharakaspood.ee\/en\/refund_returns\/","og_locale":"en_US","og_type":"article","og_title":"Refund and Returns Policy - Hilpharakas","og_description":"M\u00fc\u00fcgitingimused \u2014 Hilpharakas Juriidiline info M\u00fc\u00fcgi-tingimused TAIM O\u00dc \u00b7 17066078 Kaarna tn 27e, Tallinn hilpharakas.ee Sisukord 1. \u00dcldinfo 2. Hinnainfo 3. Tellimuse vormistamine 4. Kohaletoimetamine 5. Taganemis\u00f5igus 6. Pretensioonid 7. Isikuandmed 8. Vaidluste lahendamine 01 \u00dcldinfo Veebipoe hilpharakas.ee (edaspidi Veebipood) omanik on TAIM O\u00dc (registrikood 17066078), asukohaga Kaarna tn 27e, Tallinn, Harjumaa 12916. 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